Shared Hosting – Website Availability
We’re aware of issues with our shared hosting platform, leaving some customer websites offline. If your website is affected, please follow these on-screen instructions – https://www.yoursupportservices.co.uk/database-connection-updates
Reseller Services
The Easynic Reseller Control Panel is now back online and available for use.
We are continuing work on restoring the End User Control Panel and anticipate that this will be available again shortly.
Customers using our API are kindly asked to get in touch to confirm their IP address so that it can be whitelisted on our systems and API access can be restored.
We apologise for any inconvenience caused and thank you for your patience while we complete the remaining work.
An Update On Our ServicesClick for more info
This week has seen disruption to some of the management services that we offer you.
We temporarily restricted access to some self-service tools while we carried out additional protective work, as part of our commitment to maintaining the security of our services.
We are nearing the end of this process, and most services are back up and running.
We will update you again as services are brought back online. Your website remains active and accessible.
We appreciate the disruption this may have caused and apologise for any inconvenience.
Thank you for your patience and understanding.
The Easyspace team